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Operational - Text message offering compensation
British Airways , received reports that some customers have received a text message from a number asking them to text back to claim compensation for a flight they have recently taken.
Example of message
‘Your delayed flight has now been allocated funds, £487.23 per passenger has been awarded, it’s yours in your name waiting for us to send it ASAP reply DELAY’
NOTE:
· These text messages are not from British Airways
· Recommend that customers do not reply or share any personal information